Welcome to our Customer Support page. At Iftiinka Aqoonta, we are committed to providing you with exceptional service. Whether you have a question about your order, need assistance with our website, or want to provide feedback, we're here to help.
Email Support: For any inquiries, please email us at email@example.com. We aim to respond to all emails within 72 hours.
Q: How do I track my order?
A: Once your order is shipped, you will receive a confirmation email that includes a tracking number and a link to track your order. If you have any trouble tracking your order, please contact our customer support team at firstname.lastname@example.org
Q: What is your return policy?
A: We accept returns within 30 days of receiving your order. Items must be in their original condition and packaging. To initiate a return, please contact our support team with your order details. For more information, please visit our Returns and Refunds Policy page.
Q: How can I cancel or change my order?
A: To cancel or change your order, please contact us as soon as possible at email@example.com. If your order has not yet been shipped, we will do our best to accommodate your request. However, once an order is shipped, it cannot be canceled or modified, but you may return it according to our return policy.
Our customer support team is available from 08:00 am to 04:00 pm, from Monday to Friday. We strive to answer all queries within 72 hours.
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